If you wake up and the app is displaying an error message saying it closed unexpectedly overnight, this could be due to phone system updates which can cause the app to be forced closed.
Please attempt the study again the following night. Make sure you don’t turn your phone off or close the app after you start recording, and try to keep the phone on charge overnight.
If you are using your own phone, we also recommend that you don’t have any battery optimisation settings activated on your phone, as it could stop the ‘AcuPebble OSA’ app from running during the night.
If this happens again, please contact [email protected] for support quoting your reference number. Your reference number can be found on all emails received from us.