Privacy policy

This privacy policy sets out how we handle your personal data when you apply for a job at Acurable.

The data we collect

By applying for a job with Acurable, you consent to us collecting and storing some personal information about you. The personal data we may collect from you includes:

  • contact details such as name, title, addresses, telephone numbers, and personal email addresses
  • evidence of how you meet the requirements of the job, including CVs and references
  • evidence of your right to work in the UK and immigration status
  • diversity and equal opportunities monitoring information – this can include information about your race or ethnicity, religious beliefs, sexual orientation, gender or disability
  • other information required for some applications
  • if you contact us regarding your application, a record of that correspondence
  • the status of your application and updates on how it moves forward

We process personal data throughout the application on different legal bases.


Processing your data is necessary to move your application forward before signing a contract of work. This concerns employment or pre-employment checks.

The law requires Acurable to check that candidates are entitled to work in the UK.

Why we need your data

We need your data in order to:

  • move your application forward
  • check that you’re the right candidate for the role
  • get in contact with you
  • send you notifications for vacancy roles or job alerts

How your personal information is collected

We usually collect your personal information when you apply for a role with Acurable. We might also collect information from third parties. These include:

  • former employers and people named by candidates as references
  • the Disclosure and Barring Service (DBS)
  • other background check agencies

Applications automatically declined

During the application process you may be asked eligibility questions. You won’t have to disclose sensitive information, and everyone still has an equal opportunity to apply. Acurable will automatically decline your application if you don’t meet the eligibility criteria.

Reserve lists

We maintain a reserve list of candidates who met our requirements but were not successful in securing the specific post they applied for. We’ll ask for your consent to be added to this list. We will refer to the list when other roles are advertised and will contact you if you match the role. We will ask for your consent before putting you forward for the role, and you can ask to be removed from the list at any time.

Data sharing

Personal information you provide in the recruitment process will be made available to Acurable staff. It will not be shared with third parties. If you are successfully recruited, we will upload your details to our HR system. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored. We may also need to share your data for statistical analysis (it will be anonymised first) if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

Transferring information outside the EU

The data you provide may be hosted outside the EU, but it will be stored securely and will not be shared with any third parties.

Data security

We have put in place measures to protect the security of your information. Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we only give access to your personal information to those employees, agents, contractors and other third parties who need to work on your recruitment process. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for - including legal, accounting, or reporting requirements. This will depend on:

  • the amount, nature, and sensitivity of the personal data
  • the potential risk of harm from unauthorised use or disclosure of your personal data
  • the purposes for which we process it
  • whether we can achieve those purposes in other ways For documents supporting recruitment, application and sifting the retention period is 3 years. If you are unsuccessful, personally identifiable data is removed 12 months after your most recent application, unless you have given your consent to be added to the reserve list.

Your rights

You have the right to:

  • request access to your personal information (known as a ‘data subject access request’) - you’ll receive a copy of the personal information we hold about you, so you can check that we are lawfully processing it. It also allows you to request an electronic copy of any data you have provided in a structured, commonly used and machine-readable format
  • request that we correct incomplete or inaccurate personal information that we hold about you
  • request we delete or remove your personal information - you can do this when there is no good reason for us to keep it - you can ask us to delete or remove your personal information where you have exercised your right to object to processing (see below)
  • withdraw your consent for any data processed under the lawful basis of consent (see below)
  • object to the processing of your personal information where we are relying on the legal basis that we are carrying out our public task (see legal bases above)
  • request we restrict the processing of your personal information - you can ask us to stop processing your personal information, for example if you want us to establish its accuracy or the reason for processing it To make any of these requests or to ask us to transfer a copy of your personal information to another party, contact Acurable:

Accessing your data

You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, if your request for access is clearly unfounded or excessive we may:

  • charge a reasonable fee
  • refuse the request In some cases we will need some information to confirm your identity. This is to ensure that your personal information is not disclosed to someone who has no right to access it.

Questions and complaints

If you have any questions about this privacy notice, or you have any concerns about how your personal data has been handled, contact Acurable: Acurable Ltd, 2 Leman Street, London E1W 9US Email:

If you have a complaint, you can also contact the Information Commissioner , who is an independent regulator set up to uphold information rights.

Information Commissioner’s Office


Contact form:

Telephone: 0303 123 1113

Textphone: 01625 545 860

Changes to this privacy policy

We may change this privacy policy. Any changes will apply to you and your data immediately. If these changes affect how your personal data is processed, we will take reasonable steps to let you know. This privacy policy was last updated on 6th April 2021.

If you have further questions, please get in touch with us