Role Overview
We are looking for a highly organised Operations Executive to manage and improve our fulfilment and customer service activities, as well as ensuring compliance with regulatory and legal requirements.
You must be customer focused, possess excellent communication and project management skills, and have a good eye for detail. The successful candidate will be expected to be proactive, committed and able to use their own initiative. This role is based in our London office.
What you will do
- Responsible for undertaking the fulfilment of client orders and patient deliveries (send/receive medical devices, log activity, manage inventory).
- Manage the patient workflow end-to-end, including communications with patients, troubleshooting patient issues and making sure all complete their sleep apnoea diagnosis efficiently.
- Help create and improve processes to scale the back-office operations and support the commercial growth of the company.
- Support the commercial team with managing sales orders, planning inventory needs and invoicing.
What you should bring to Acurable
- 1+ years experience within a similar operations role.
- Excellent communication in English with solid written skills
- Excellent project management skills and attention to detail
- Good command of spreadsheets - MS Excel and Google Sheets
Why you should apply
- We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people.
- You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities.
- We offer a very competitive remuneration package, flexible hours, option to work from sunny Seville for a few weeks every year, generous holiday allowance, regular social events, UK visa sponsorship… and many other perks we continue adding as the company grows.
- We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you.
Position details
- Location: You’ll be based at the company headquarters in London.
- Compensation: Competitive salary based on experience.
HOW TO APPLY
Please send your CV to careers@acurable.com with the subject “Application - Operations Executive”, including an introduction about why you want to join our company, why you think you are the right candidate for the position, your salary expectations and current location. You can view our recruitment privacy policy here.
About Acurable
Acurable is a fast-growing, venture backed MedTech start-up with offices in London and Seville. We create accurate and user-friendly wearable medical devices intended to be used by patients at home.
Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years’ research at Imperial College London by Acurable’s founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine, winning some of the most respected awards in the industry, among them an XPrize and several Innovate UK grants. It has also featured in national and international media, including earlier this year in the BBC Horizon documentary How to Sleep Well with Michael Mosley.
In 2020 our first product, AcuPebble SA100, became the first medical device in the world to obtain the CE mark for the automated diagnosis of obstructive sleep apnoea at home, and a few months later the product gained FDA clearance for home sleep apnoea testing in the US. AcuPebble SA100 is now in use within healthcare organisations across the UK and Europe, and will be launching in the USA in the coming months. At the same time we continue our research to develop new products that will fundamentally improve the lives of millions of people suffering from serious chronic conditions such as COPD, Asthma and Epilepsy.
We’re a small but fast-growing company with big ambitions. To achieve them, we’re building a team of exceptional people who are inspired by our vision, share our values, and who have the attitude and skills required to help Acurable succeed. In return, we provide a fun, challenging and inspiring work environment where you can make a huge difference to the lives of millions of people worldwide.